Frequently Asked Questions

Data Security

Q18. Where is the data housed?

VHBuild^™ utilises the services of a premium data centre for housing all project information.

Q19. How do I prevent unwanted user from deleting / altering documents and drawings?

A security permission hierarchy can be defined by the individual project administrators. Therefore, users can be prevented from viewing and/or modifying certain data by defining their unique access profile to certain information.

Q20.What assurances have I got against system outage and downtime?

Our network architecture possesses 100% redundancy to guard against single points of failiure. Furthermore, a back up site is used for disaster recovery in the event of complete system outage.

Q21.What provisions are made against hacker / virus intrusions?

Once again, the network architecture utilises the latest security protection solutions to prevent hacker and virus attack.